Ever lost an important inquiry because the salesperson was away, busy, or simply missed the email?
InquiryOS: AI Email Inquiry Capture and CRM Automation
InquiryOS is an AI inquiry employee that watches every inbox in your company. It captures inquiries the moment they arrive and posts them into your CRM, pre-filled and ready for your sales team to act on.
Ever lost an important inquiry because the salesperson was away, busy, or simply missed the email?
It wasn't ignored. Nobody saw it. The customer didn't wait. They sent the same RFQ to three other companies, and one of them replied first.
It would have been captured the minute it arrived, even with the salesperson out of office, and routed to someone who could quote it.
- 10:15 AM
- 1:30 PM
- 3:05 PM
- 10:15 AM
But have you ever wondered how many more you’re missing?
Inquiries don't only arrive at sales@. They land in operations inboxes, branch inboxes, and the personal inboxes of employees who aren't in sales at all. Some get forwarded. Some get opened and forgotten. Many are never logged anywhere.
Probably more than you think. InquiryOS reads every inbox you authorize and logs each inquiry, so nothing is left unaccounted for.
Scattered inboxes
Inquiries arrive everywhere, and no single place shows all of them.
Manual re-typing
Someone has to copy customer details, routes, quantities, and deadlines from the email into the CRM. When they're busy, it doesn't happen.
No visibility for managers
You can't manage, measure, or follow up on an inquiry your system never saw.
Ever thought, ‘If I’d seen it in time, I could have quoted it’?
Every sales team has said it. InquiryOS makes sure you don't have to say it again.
You would have. InquiryOS reads the deadline from the email and puts it in front of your team the moment it arrives.
What if an AI inquiry employee could watch your email environment, capture inquiries wherever they arrive, and automatically post them into your CRM?
Yes. That’s InquiryOS. It connects to your company’s email environment, recognizes inquiries wherever they arrive, extracts the details, and posts them straight into your CRM. It works while your team is in meetings, on leave, or asleep.
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01
Inquiry Detected
AI reads incoming emails and recognizes which ones are genuine inquiries, not newsletters or internal chatter.
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02
Data Captured
Customer, contact, request details, quantities, locations, and deadlines are extracted automatically.
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03
Customer Identified
Matched against existing customers in your CRM, or flagged as a new lead.
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04
CRM Record Created
The inquiry form is pre-filled. Your team reviews and clicks Create Inquiry.
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05
Sales Team Notified
The right person is alerted instantly, with the deadline front and center.
CRM PIPELINE
How many potential customers are waiting for a response?
Every unread inquiry is a customer waiting. InquiryOS logs each one as it arrives and alerts the right person, so nobody is left waiting.
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FaisalAl Noor Trading12m WaitingCaptured · assigned · notified
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OmarHorizon Contracting47m WaitingCaptured · assigned · notified
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MahaRetail Hub1h 35m WaitingCaptured · assigned · notified
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NoraAl Safa Clinics3h 0m WaitingCaptured · assigned · notified
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ProcurementGulf Build Co.4h 20m WaitingCaptured · assigned · notified
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KhalidDelta Foods8m WaitingCaptured · assigned · notified
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SaraNajd Logistics33m WaitingCaptured · assigned · notified
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YousefRed Sea Marine2h 20m WaitingCaptured · assigned · notified
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HudaAl Waha Retail5h 0m WaitingCaptured · assigned · notified
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AliEastern Steel1h 5m WaitingCaptured · assigned · notified
How many opportunities disappear between email and CRM?
More than any report shows. InquiryOS removes the manual steps between the inbox and the CRM, so inquiries don’t fall through the gaps.
- 1Forwarded
- 2Retyped
- 3“I’ll log it later”
How much are your missed opportunities costing you?
Inquiries × missed % × win rate × average deal size
Estimate for illustration only. Your numbers will vary.
Drop an email. Watch InquiryOS handle it.
Pick a sample email below and see how InquiryOS turns it into a ready-to-go CRM inquiry in seconds.
Demo with sample dataSample emails
Drag an email into the inbox, or tap one to send it.
Company inbox
- Customer
- Contact
- Type
- Priority
- Origin
- Destination
- Quantity
- Deadline
- Assigned To
- Details
- Detected
- Captured
- Identified
Sales manager notified
CRM PIPELINE
Everything your inquiry desk should be doing, done automatically.
Watches every inbox
Shared mailboxes, department inboxes, and individual employee inboxes, all monitored in one place.
Understands real inquiries
AI separates genuine requests for quotation, orders, and support issues from spam, newsletters, and internal threads.
Auto-fills your CRM form
No more copy-paste. Details land in the right fields, ready to review and create in one click.
Recognizes your customers
Links each inquiry to the existing customer record, or flags it as a new lead.
Instant notifications
The right salesperson knows immediately, even when the email went to someone else.
Deadline awareness
Due-by times are extracted and highlighted, so urgent RFQs rise to the top.
One pipeline, full visibility
Managers finally see every inquiry the company receives, and what happened to each one.
Difficult before. Possible now.
Before InquiryOS
- Inquiries scattered across dozens of inboxes
- Missed when the salesperson is away
- Details retyped manually, or never logged
- Managers see only what gets entered
- Deadlines discovered too late
With InquiryOS
- Every inbox watched, 24/7
- Captured even when nobody is at their desk
- CRM form pre-filled automatically
- Every inquiry visible in one pipeline
- Deadlines flagged the moment the email lands
Built for any team that lives on inbound inquiries.
Sales & RFQs
Quotation requests captured and routed before the customer moves on.
Please send your quotation for 50 workstations by Thursday noon.
Freight & Logistics
Rate requests, bookings, and shipment queries turned into CRM inquiries with origin, destination, and cargo details. Also built into FreightOS, Nehlum's AI freight forwarding platform.
Explore FreightOSNeed a rate for 2×40ft HC Jeddah to Riyadh, cargo ready 12 Oct.
Customer Support
Tickets created from emails automatically, so no complaint sits unanswered.
Tracking hasn't updated since Monday. Please advise urgently.
Complaints & Service Requests
Every issue logged, assigned, and trackable.
Our cold room unit is showing an alarm again. Please send a technician.
Procurement & Distribution
Price and availability requests captured from every channel.
Kindly confirm stock and best price for 200 units delivered to Dammam.
Not a concept. Already at work.
InquiryOS was built inside a real, high-volume logistics operation, where missed RFQs meant lost freight. It is live in production today: reading incoming emails, suggesting inquiries, and pre-filling the CRM so the team only needs to click Create.
How to get started with InquiryOS
Connect
We connect InquiryOS to your email environment and your CRM.
Train
We tune detection to your inquiry types, customers, and fields.
Go live
Inquiries start flowing into your pipeline. Your team just reviews and acts.
Questions about InquiryOS
Does InquiryOS replace my CRM?
No. It feeds your CRM. InquiryOS captures inquiries and posts them into the system your team already uses.
Which inboxes can it watch?
Shared mailboxes like sales@ and operations@, branch inboxes, and individual employee inboxes you authorize.
Does it create records without anyone checking?
InquiryOS pre-fills the inquiry and your team confirms it with one click.
How does it know what's an inquiry?
AI reads each email's intent and content to recognize requests for quotation, orders, and service or support requests, and filters out everything else.
Difficult before. Possible now.